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The Shop Repair System is designed to help the small business owner manage a basic customer service business. The demonstration contains several basic files and numerous reference files. Basic files contain customer, product, billing, and some reference information. 

One demonstration describes the system being used by three branches of a national chain of brake repair shops. Another advanced demonstration describes the Transit Management System being used by Sportran of Shreveport, La . The main modules for the Brake-O system include customer, workorder, and basic reports. The Sportran system includes these modules plus inventory control, purchase orders, employee records, and others. These basic modules can be modified to suit many other businesses providing special services with billings that are not easily handled by standard office programs.

Hospital Building Maintenance System- Small Hospital Training Demo Transit System Training Menu

General Comments on the Equipment Maintenance System

The Equipment Maintenance System is an integrated software package which can be used to manage the many aspects of equipment maintenance. You can set up a very simple or a very sophisticated system, depending on your needs. In order to be able to take advantage of all of the features offered you should familiarize yourself with the contents of this manual. Once you become familiar with the system, you should need the manual only as an occasional reference source since the program is designed to be user friendly and self-explanatory. Pop-up windows are used, when possible, to help speed data entry. The Introduction briefly summarizes the features and operation of the program. Chapter 2 includes detailed instructions for program installation. Names of menus will be displayed in italics in the text of this manual.

NOTE: Please read the program installation procedure before  attempting to install the  Equipment Maintenance System program on your computer.

Reading Chapter 3 will give you an overall understanding of the data used by the system. Chapter 4 details how to use  (after the initial support, equipment and parts data have been entered), explaining daily, weekly, monthly, and annual procedures. Chapter 5 stresses the importance of regular data backup.

Chapters 6 - 10 offer detailed descriptions of how to use the Work Order Main Menu, the Equipment Main Menu, the Parts Main Menu, and the Support Data Main Menu options. The remaining chapters discuss error messages, database formats, and sample report formats.

1.2 Program Overview

The  Equipment Maintenance System can be used to:

  • Generate scheduled work orders according to preventive maintenance schedules
  • Generate work orders for unscheduled maintenance;
  • Maintain parts inventory and generate purchase orders for parts;
  • Keep a complete record of service history;
  • Produce management reports for completed work, open work, and future manpower requirements.

The Equipment Maintenance System has four main subsystems: Work orders, Equipment, Parts, and Support Data. The program's main menu is organized into these four categories for easy access to key functions.

The Work Order Main Menu provides a gateway to the scheduling and tracking of both scheduled and unscheduled work orders. Scheduled work orders are generated according to a preventive maintenance interval schedule assigned to each equipment item. Unscheduled work orders are entered as required for repair and other documented work requests. As work orders are closed, the work order information is retained as equipment history and maintenance costs are tabulated. Each month, a summary report is generated which provides an itemized work order data summary for each individual department/account. Various status reports can be generated for pending and completed work orders. Management level reports are available to predict future manpower requirements for scheduled work.

NOTE: Proper generation of work orders requires the prior establishment of the Department/Accounts, Vendor/Manufacturers, Equipment Class Codes, Employees, PM Procedures, and Service Codes. These databases are found in the Support Data Main Menu options. Equipment records must also be entered using the Equipment Main Menu - "Add New Equipment" option.

 The Equipment Main Menu provides access to the equipment inventory databases. Through this menu, equipment information can be added, displayed, edited, and printed. Search functions are available which allow printing or displaying equipment items sorted in various fields.

Equipment classifications or categories are established for similar types of equipment. (For example, MOTOR might be used for a general equipment classification for motors, or alternatively, MOT/GE might be used to classify all General Electric Motors.) Each equipment item may have one or more

Preventive Maintenance Schedules which determine the maintenance intervals and procedures. Each schedule can reference one of a group of custom Preventive Maintenance Procedures which are established in the Support Data Main Menu. Various detailed reports are available to provide timely management information as required.

The Parts Main Menu provides access to the parts inventory databases. Parts can be added, displayed, ordered, and received from this menu.  will print a variety of parts inventory reports as well as purchase requisitions to correct vendors for ordering parts. Search functions are available to find parts by part number, inventory number, part description, vendor, manufacturer, equipment class, location, or the notes field.

The Support Data Main Menu allows maintenance of various support databases which contain information about Manufacturers and Vendors, Accounts or Departments, Employees, Service Codes, Equipment Class Codes, Trades, and

Preventive Maintenance Procedures. These databases should be established prior to creating work orders, equipment, or parts. After the Support Data information has been entered, the  system uses pop-up windows in other sections of the program to select or add the proper values, speeding up subsequent data entry. When the pop-ups are used, the entire support database appears in a window, positioned on the record nearest the one entered by the user. Typing any letter, or combination of letters, will move the user to a new location in the list, <ENTER> selects the desired record, or <INS> can be used to insert a new record.

The Support Data Main Menu - Utilities Menu is used to change printer configuration, screen colors, security passwords, scheduling year (12 month or 13 period year), and other program setup options.

Comments on Fleet Maintenance

Experts predict that in the not too distant future, most cities and counties in the nation will conduct their entire fleet management, maintenance, inventory, job orders, billing, and other fleet-related transactions via online computer.

Handles all front-counter invoicing operations including: Customer History; Invoice History; Repair History; Fleet History; Repair Codes; Invoice Generation; Technician Productivity Tracking; Parts Usage Reporting; Single Screen Invoice Totals Summary; Customer List and Mailing Labels generation; Day-end Cash Reconciliation Report (Helps you get home sooner at the end of the day); Telephone Auto-Dialer for customer contacts; Gross Profit analysis; Automatic Shop Supplies and/or EPA Disposal ChargesCalculation; Estimate Generation; and more. WorkshopMaster will do wonders for the basic organization and efficiency of your counter operations. Computer generated invoices will also provide your shop with a Professional Image your customers will appreciate.

All of the modules are designed as "starter" packages and any data entered in these files can also be used as your business grows and you add additional modules to your system.

 
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Last modified: 09/16/08